Privacy Policy

This privacy policy informs you in accordance with Art. 13 DSGVO about the processing of personal data when using our website https://skills-developmentsolutions.com/ and the services it offers.

1. General information

The protection of personal data and therefore your privacy is taken very seriously by us. At this point we would like to explain how we protect your data and what it means for you when you use our personalisable services. In order to guarantee the greatest possible protection of your privacy, it goes without saying that we comply with all legal regulations on the subject of data protection.
The use of the information offered on our website is possible without registration. If you send us a message via a contact form or by other means, we collect the data you provide. The same applies to contracts you conclude with us. If you use the skills development platform (sdp), we process the data collected during registration and data on the use of the platform.

2. Responsible person and contact data

The person responsible within the meaning of the DSGVO is skills development solutions GmbH, Alte Poststraße 72, DE 85598 Baldham, telephone +49 (8106) 9953-0, email: info@skills-development-solutions.com (hereinafter referred to as “we”). You can also contact us at any time with any questions concerning data protection.

3. Processing of personal data when visiting the website

You can visit our website and call up freely accessible information without giving any personal details.
This website uses “cookies”, text files that are stored on your computer. Cookies are pseudonymised. They are stored under a randomly generated identifier and are therefore indirectly related to your person. However, we do not combine the information stored in cookies with other personal data.
We use two types of cookies.

  • Session cookies are only stored for the duration of your browser session and are automatically deleted when the browser is closed. This website generates a session cookie in which your use of the website is recorded in order to facilitate navigation within the website.
  • Persistent cookies have a fixed validity period. They are stored beyond the end of the browser session until the validity period has expired. This website generates a persistent cookie that records which language you have selected to display the website. The period of validity is 24 hours. If you visit our website frequently, it will be displayed immediately in the chosen language.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
The use of cookies serves to safeguard legitimate interests within the meaning of Art. 6 para. 1 sentence 1 letter f DSGVO, namely the provision of a user-friendly website.

4. Processing of personal data that you provide to us

4.1 Enquiries

When you contact us, we process the data you provide to process your request.
The legal basis is Art. 6 (1) (b) DSGVO (pre-contractual measures).

4.2 Contracts

When you enter into a contract with us, we process the information you provide to us in order to identify and contact you as our customer and to provide and bill you for our services.
The legal basis is Art. 6 para. 1 sentence 1 letter b DSGVO (performance of contract).
We also process the data collected within the framework of contracts to safeguard legitimate interests. These are: Assertion, enforcement and defence of legal claims as well as advertising (see also clause 5).
The legal basis for this is Art. 6 (1) sentence 1 letter f DSGVO (protection of legitimate interests).
Furthermore, we also process this data to fulfil legal obligations to which we are subject. These are in particular the retention obligations according to commercial law and tax law and the duty to provide information to the tax authorities.
The legal basis in this case is Article 6(1), first sentence, first letter, of the EC Treaty. c DSGVO (fulfilment of legal obligations).

4.3 Use of the skills development platform (sdp)

If you are an sdp user, whether you yourself have concluded a contract with us for the use of sdp (see Section 4.2) or your employer/client provides you with access to sdp, we process the data that we collect when setting up the user account (name, contact data, user name, password) as well as the usage data that arises when using the content. The usage data includes information on the learning status, performance reviews and similar data.
The legal basis is in total Art. 6 para. 1 letter b DSGVO (contract fulfilment), insofar as you yourself are our customer.
Otherwise, the legal basis is, on the one hand, the consent given to our contractual partner pursuant to Art. 6 Para. 1 Letter a DSGVO to pass on the aforementioned data to us and to set up your user account. The person responsible for data processing within the meaning of the DSGVO is our customer when setting up the user account; we process your personal data only for our customer within the framework of order processing in accordance with Art. 28 DSGVO. We are responsible for the data that arise during the use of the dsp and in which our customer has no access, but only you as the user.
You can revoke your consent at any time. Consent is, however, a prerequisite for the use of sdp. After revoking your consent, you can no longer use your user account, as we will then have to delete your data.

5. Publicity

We use your e-mail address to offer you our own similar goods or services. You can object to this use of your e-mail address at any time without incurring any costs other than the transmission costs according to basic tariffs. The easiest way to do this is to click on the link at the end of our e-mail. However, you may also send your objection to the address given in point 2.
We would also like to point out that pursuant to Art. 21 (2) DSGVO you may at any time object to the processing of your data for direct marketing purposes. Objections must be sent to the address given in point 2.
As far as we process personal data beyond that for a purpose, which requires your consent according to the legal regulations, we will ask you in each case for your express consent. You can revoke your consent at any time.

6. Processing by third parties

We use the following service providers who process data on our behalf:

  • 1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (Webhosting)
  • Salesforce.com, The Landmark @ One Market Street, Suite 300, San Francisco, CA 94105,
    USA (CRM-System)

The legal basis is Art. 6 para. 1 letter f DSGVO (protection of legitimate interests) and Art. 28 DSGVO (processing of personal data on commission).
Without your consent, we will only pass on your data to third parties in the following cases:

  • Insofar as this is necessary for the fulfilment of our contractual obligations. The legal basis in this case is Article 6(1)(b) DSGVO.
  • Insofar as this is necessary to safeguard legitimate interests. Our legitimate interests include in particular the assertion of claims. The legal basis in this case is Article 6(1)(f) DSGVO.
  • To fulfil a legal obligation, e.g. vis-à-vis the tax authorities. The legal basis in this case is Article 6(1)(c) of the EC Treaty. c DSGVO.

7. Duration of storage

We store your data for as long as is necessary to process an enquiry or to fulfil a contract. This does not include data that we are legally obliged not to delete (e.g. documents that must be kept in accordance with tax law and commercial law) and data that is required to safeguard legitimate interests, for example to assert possible claims before the expiry of the respective limitation periods, or for advertising purposes, unless you have declared an advertising objection.

8. Security, SSL Technology

We have taken technical and organizational measures to protect your personal data, in particular against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. These security measures are continuously adapted in line with technological developments. The transmission of personal data between your computer and the skills development platform is always encrypted (SSL procedure, Secure Socket Layer).

9. Your rights

You have the following rights, if the respective legal requirements are met:

  • You can revoke your consent at any time (Art. 7 para. 3 DSGVO).
  • You have the right to obtain information about the personal data stored about you (Art. 15 DSGVO).
  • You have the right to demand the correction of inaccurate data (Art. 16 DSGVO).
  • You have the right to request the deletion (Art. 17) or limitation of processing (Art. 18 DSGVO) of data that are no longer required. Insofar as legal storage obligations exist, e.g. for business correspondence according to commercial law and tax law or another legal exception, data will not be deleted, but only the processing restricted.
  • You have the right to data transferability (Art. 20 DSGVO), i.e. the right to request the data that you have provided to us in a structured, common and machine-readable format and to transfer this data to another responsible person without any hindrance on our part; you may also have the right to request that we transfer the data directly to another responsible person as far as this is technically feasible.

You may object to the processing of your data for direct marketing purposes at any time (Art. 21 para. 2 DSGVO). For reasons arising from your particular situation, you may also object to the other processing of your data (Art. 21 para. 1 DSGVO).

In order to assert your rights, please contact the address stated under point 2.
If you are of the opinion that the processing of your data violates data protection law, you have the right to complain to a supervisory authority (Art. 77 DSGVO). The local supervisory authority responsible for us is: Bayerisches Landesamt für Datenschutzaufsicht, Promenade 27 (Schloss), 91522 Ansbach, Germany (https://www.lda.bayern.de/)

Privacy Policy

Data privacy & security
We take protection of personal data, and thus of your privacy, very seriously. We would like to take this opportunity to explain how we protect your data and the implications for you when you use our personalized services. We consider it a matter of course to comply with all of the legal provisions relating to data protection in order to ensure maximum protection of your privacy.
Our data processing entity and data protection officer:
skills development solutions GmbH, Alte Poststrasse 72, DE 85598 Baldham, Germany (hereinafter referred to as „skills development solutions“) is the responsible entity and service provider. You can also contact us any time with regard to any questions relating to data protection. The best way to contact us is by sending an email to: info@skills-development-solutions.com.

What does “personal data” mean?
Personal data is information that can be associated with you individually. Your name, address, postal address, phone number or your email address are just a few examples. Information like the number of users of a website is non-personal data.

Collection, processing and use of personal data by the company.
Personal data is collected by this website if you make such data available anyways, e.g. in the context of a registration, by filling in forms, by sending emails or, especially, by ordering consultation services. We use this data for the uses stated in the specific case or for those arising resulting the inquiry. Commercial use of the data only occurs for the purpose of our own advertising (including the use of recommendations for advertising purposes). The data is only passed on to third parties if necessary to perform the agreement, e.g. so your credit card company can process your credit card payment. Otherwise, you can normally use the general information on www.skills-development-solutions.com without disclosing your personal data.
We use your email address to offer you similar products or services provided by our company. You can object to this use of your email address any time without incurring any costs other than the transmission costs according to base rates. This is done most easily by clicking on the link at the end of our email or by using the link “unsubscribe to our Newsletter” on the page, www.skills-development-solutions.com/newsletter-abbestellen, to enter your email address. You can also send your objection to: info@skills-development-solutions.com.
Furthermore, please note that you can generally object to the use of your data for the purpose of advertising, market research or opinion research at any time. Objections can be sent by mail to: skills development solutions GmbH, Alte Poststrasse 72, DE 85598 Baldham, Germany or by email to: info@skills-development-solutions.com.
If we use personal data for a purpose beyond the foregoing that requires your consent in accordance with statutory provisions, we will ask you for your explicit consent in each case. You can revoke any consent you have given at any time. Under statutory provisions, we can use a pseudonym to create a user profile for advertising and market research purposes and to improve our Internet services, but only if you have not objected to such use.

Security, SSL technology
skills development solutions has taken technical and organizational measures to protect your personal data, particularly from coincidental or intentional manipulation, loss, destruction or access by unauthorized persons. These security measures are continuously improved in accordance with technological developments. The transfer of personal data between your computer and our server is generally encrypted (SSL, Secure Socket Layer, technology).

Access, correction and deletion of data.
If you have an issue regarding access, correction and deletion of data, you can contact us by email at info@skills-development-solutions.com or by mail addressed to skills development solutions GmbH, Alte Poststrasse 72, DE 85598 Baldham, Germany.
Please note that your right to the deletion of data may be restricted by statutory duties to preserve records, which we must observe. Aside from the foregoing, courts, law enforcement authorities or other authorities determined by law can access data or request information based on statutory provisions.

Use of Google Analytics.
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website are usually transferred to a server of Google in the USA and stored there.
However, in case of activation of IP anonymization on this website, your IP address will be truncated by Google beforehand within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, will the full IP address be transmitted to a Google server in the USA and truncated there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the site, compile reports on website activity and provide other website and Internet related services to the website operator.
The IP address transmitted by your browser in the context of Google Analytics is not merged with other data of Google. You may prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that, in this case, you might not be able to use all the functions of this website to the full extent. Beyond that, you may prevent Google from recording the data generated by the cookie and pertaining to your use of the website (including your IP address), or processing this data by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser add-on or in browsers on mobile devices, please click on this link in order to prevent Google Analytics from recording data within this website in the future (the opt-out function only works in this browser and only for this domain). This will cause an opt-out cookie to be deposited on your device. You can delete your cookies in this browser by clicking on this link once more.